Reliable 24/7 IT support
IT support for companies
ABAX has been your reliable partner for IT support since 1997
IT problems often lead to entire departments being paralysed. In the worst case, even the entire company can be affected. This is where fast and effective IT support is required. ABAX support relieves the burden on the IT department and is available 24 hours a day, 7 days a week.
We support your existing IT team, take over 1st and 2nd level support requests from your users and relieve you of recurring and time-consuming tasks. We step in if you have planned or unplanned outages in your team - remote or on-site.
ABAX has operated an IT helpdesk with dedicated staff since 1997. We offer a flexible range of services depending on your requirements, extended service times, proactive monitoring and trouble shooting, all including regular reports on the services you have consumed.
Benefit from the expertise of the ABAX Support Team!
IT Helpdesk on call
with solution competence
How intensively the IT support of ABAX is used is entirely up to you. From stand-in for sick leave and vacation to 24/7 IT support, the IT support can be adjusted according to your needs and operational requirements.
ABAX IT Support can draw on many years of experience in supporting our customers. It is irrelevant whether you are a sole proprietor or globally operating companies. The concerns of the users and the rapid clarification of problems are the focus of attention.
Remote or on site
Most cases can be resolved remotely, i.e. via a connection to the affected system. The support employee sees everything that the employee on site can see. He is present "live" during the repair and can clarify any questions with the support team by telephone. If this is not sufficient, an on-site deployment is planned after consultation with the customer. This saves time and also saves the IT budget.
Do you have any questions or would you like a non-binding offer?
We are at your disposal and look forward to working with you!