1st Level IT Support Traun/Vienna/Wr. Neustadt (f/m/d)

Do you want to work for the best employer, with the nicest colleagues and for the best customers?

We are looking for passionate techies who can help our customers
inspire. We are looking for people who have customer service in their blood.
and enjoy working in a straightforward, agile environment. We are looking for

1st level employees for the location Vienna / Wr Neustadt / Traun

What you can expect from us:

  • Interesting and varied areas of responsibility
  • Further training opportunities
  • Pleasant working atmosphere, team spirit
  • Social benefits (meal allowance, drinks, etc.)
  • Good public accessibility
  • Work-life balance
  • Remote Work
  • Advancement opportunities in 2nd and 3rd level

Your tasks:

  • Recording and classification of user requests (TT system, email or phone)
  • Answering and resolution (1st level) of inquiries in German and English language
    optional french
  • Troubleshooting and remote support
  • On-site analysis, installation and troubleshooting
  • Client - Administration and Support
  • Administration of mobile devices (IOS, Android)
  • Documentation of support requests

Your strengths:

  • Professional competence in MS Windows (client and server), MS Office, Linux (optional)
  • Good basic knowledge of IT networks
  • Very good German and English language skills in spoken and written
  • Knowledge of French (optional), not mandatory
  • Confident appearance
  • Contact strength and readiness for action
  • Independence and personal responsibility
  • Social competence
  • High communication skills
  • Good manners
  • Ability to work in a team
  • Driving licence B

The minimum basic salary according to KV is at least € 1,862.00 gross per month for 38.5 hours (AT, entry-level). The actual salary is agreed individually according to professional experience and qualifications. 

Are you interested in a long-term position and do you feel addressed? Excellent, then please send us your meaningful application documents with resume and photo to bewerbung@abax.at

For Vienna and Wr. NeustadtAttn: Mr. DI Michael Bollak and Mr. Gerhard Hatsy
For Traun: for the attention of DI Michael Bollak and Christoph Geisbauer

We look forward to seeing you!

(According to GBG, the advertisement is directed at applicants of any gender. For us, it's the person that counts!)

ABAX Information Technology GmbH
For: Vienna and Wr. Neustadt
DI Michael Bollak and Gerhard Hatsy
Location A-1200 Vienna, Handelskai 94-96 / Top 312

For Traun:
DI Michael Bollak and Christoph Geisbauer
Location A-4050 Traun, Bahnhofstraße 21

(According to GBG the advertisement is directed to applicants of any gender).

Do you feel addressed?

Excellent, then send your application with CV and photo in the form below